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Frequently Asked Questions

Question 1: What do you sell or provide?

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Question 2: Do you provide Certification or How I will get my certification?

Answer: As stated already, we provide preparation material only. To enroll in a certification exam and get certified you should visit test taking sites i.e. pearsonvue.com & prometric.com

Question 3: Which certification is best for me?

Answer: We do not provide consultancy in this regard –we recommend that you visit Certification related discussion forums.

Question 4: Can I pass actual certification exam with Questions&Answers Product only?

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Question 1: For how long my Product will remain valid for claiming support?

Answer: We provide product support for 90 days from the date of purchase (for Basic Plan). However, you can optionally buy the extended support and product updates for upto 12 months.

Question 2: How often are your products updated?

Answer: There is NO FIXED DATE for the update of Exams, because it depends on many factors that we do not control directly. However we assure you that no matter when a product is updated, we guarantee your success.

Question 3: Is your update free?

Answer: We provide free updates during the 90-day validity from the date of purchase. After this period, you can extend the update period access for another 90 days at 50% Discount to get Free Updates & Support for the product.If you do not renew this software after 90 days, it's deactivated automatically

Question 4: How do I receive free updates?

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Question 5: There has been an update but when I download I still got the old version. What should I do?

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Question 6: Is it possible to extend support & guarantee after the license expires?

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Question 7: Product is showing lesser number of Questions than before?

Answer: Why waste time on questions that are out-dated? During the Product Updates the older questions that no longer form the part of real Exam are removed and that is why Product might be left with lesser number of questions. This actually means that you have to study fewer questions and pass with higher scores.

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Question 5: What is difference between Unlimited Access and Reseller Access?

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Question 1: What if I find any problem regarding your products?

Answer: In rare circumstances you see any error or mistake in our products - we will appreciate your cooperation if you send a “screen shot” of the error. We will remove the error as soon as possible and provide you the updated product.

Question 2: How can I get Discount?

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Question 3: I Used the Product and failed how can I ask for a refund?

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Question 4: What are Operating System & other system requirements to use products?

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However for the Desktop version of the Practice Exams Software, you’ll need a windows based PC with .Net Framwork. It is not supported on Mac, Linux and Server environments. Practice Test Software is 100% compatible with Microsoft windows Vista, windows 7, windows 8 (32/64 Bit) windows10/11 systems only.
The Web-Based version of Practice Exams Software runs on web browsers and hence it is compatile with almost every major operating system e.g. Windows,Mac,Linux etc. You can use any latest browser to run the Web-Based Practice Exams Software. The Web-Based version requires a miminum of 7 inch screen size ( i.e. Tablet / IPad etc) for properly display. Bigger Screens sizes doesn't create any problems. In case you encounter any display or compatiblity issue, our support team will resolve your issue quickly.